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 Frequently Asked Questions (FAQ)At Dance Unique, your satisfaction is our number one goal. If you have a question that is not answered on this or other pages please do no hesitate to contact us.
Common Web Site Questions
- How can I check the status of my order? Please visit the Your Account page, enter your name and email address, and your account information will appear.
- Is it safe to use my credit card on this site? All credit card transactions through our web site are protected via SSL encryption. What this means is that your credit card information is scrambled while being transmitted from your computer to our server.
Customer Service Questions
- What is your return policy? To view our return policy as well as other terms & conditions please see our How To Order page.
- How do I cancel or change my order? Contact Us either through our online form or by calling 888-49-DANCE (888-493-2623). Please be aware that every effort will be made to cancel or change your order if it has not yet shipped. If your order has shipped, we will not be able to change it. If that is the case, please refer to our Returns and Exchanges policy.
- Do you accept COD or check orders online? At this time we only accept credit cards for online orders. If you wish to pay via COD or cashiers check, please place your order by calling 888-49-DANCE (888-493-2623)
- How do I contact customer service? We want to make it as easy as possible to contact Dance Unique. To do so, please use one of these methods:
Internet: E-mail Contact Us
Telephone: 1-888-49-DANCE (888-493-2623)
Fax: 1-407-678-0544
US Mail - Mailing/Returns Address:
Dance Unique
2077 Aloma Avenue
Winter Park, FL 32792
ONLINE PURCHASES MAY NOT BE RETURNED TO RETAIL LOCATION. ONLINE PRICES ARE FOR INTERNET PURCHASES ONLY.
- How much do you charge for shipping? Shipping to the US, PR & Canada are based on the total cost of your order. See How To Order for shipping rates. International shipping is also available, however it cannot be quoted online. All International orders are charged shipping based on the actual cost.
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